Luxury Resort ERP & PMS Integration
Unified resort operations integrating legacy PMS with housekeeping and accounting tools.
The Challenge
Front desk, restaurant, and housekeeping departments ran on isolated software systems, forcing managers to spend hours every evening manually reconciling guest folios.
The Cynix Solution
Engineered an event-driven integration layer that automatically posts restaurant bills, spa charges, and room minibar consumption directly to the guest's master folio in real-time.
Key Features Delivered
The Business Outcome
“Eliminated 40 hours of repetitive manual data entry per week and cut guest check-in delay by 70%.”
Project Overview
Technologies
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